Zales Ring Return PolicyYour Customer Support Team can help you in any way they can, so please use the following resources. 20 Mega Menu Banner_Credit Engagement Rings_Zales_1400x150px_R1. See full Return Policy for. You will typically find a 30-60 day return policy depending on where you purchased the ring. This plan covers merchandise that can have repair work done such as engagement rings and gold jewelry. Upon return of the Service Plan within the applicable time period, if no claims have been made, You will be refunded the full Service Plan Price including any sales tax refund. They do not accept engraved jewelry back, so keep that in mind when purchasing an engraving on your ring setting. Shop our clearance jewelry and find beautiful and affordable rings, earrings, necklaces and bracelets at Zales Outlet! 4. Starting the process on their website, I selected 'return in store'. You will typically find a 30-60 day return policy depending on where you purchased the ring. If you don't like your engagement ring from Zales online, they have a 30 day return policy and 60 days exchange. They sent me an email with a return slip, but said that it needs. Simple and stunning, the classic diamond solitaire engagement ring will stand the test of time. You can also shop at your local Zales store with one of our expert jewelry consultants. Risk‐Free Return Policy If for any reason you are dissatisfied with your purchase, you may return your item within 30 days from the purchase (shipment) date and exchanges within 60 days of the purchase (shipment) date for jewelry, and within 30 days from the purchase (shipment) date for watches. Instead of having a new diamond to wear and keeping the older ring in your drawer, an upgrade might be a better option as a “continuation” of your previous one. As per Zales return policy, if your purchase amount was more than $500 in cash, they’ll mail you a refund check within 21 days. You may return your purchase within 30 days of the purchase(shipped) date. James Allen – unworn condition within 30 days of the sale for a full refund. Simple and stunning, the classic diamond solitaire engagement ring will stand the test of time. Please note: We can handle a return at Zalesoutlet. If you return by mail, you will need to pay for return shipping. Please note that items purchased at a Zales or Zales Outlet store may NOT be returned by mail to our distribution center. Most online jewelry stores give you 30 days to send back your items as long as they're in the original condition. We encourage you to browse our extensive selection of engagement rings online at Zales. Here are some questions about Ring’s Return Policy. I received it, but need to return it. But, regardless i would not return anything without one. Zales Return Policy on Engagement Rings Engagement rings come under jewelry and have the same return guidelines as other jewelry items. Include the packaging slip and all original documents in the package. Returns and exchanges are not allowed on special ordered watches, custom designs, ear piercing earrings, gift cards and merchandise received via the Jewelry Replacement Plan. Here are the policies of some major US jewelers: Tiffany & Co – 30 days to return the ring for credit, refund, or exchange. Some Chain Stores (Like Kays, Zales and Helzberg ), may offer up to 90-100 Days for a Full Refund (Some of. That means at a place that does ALL their repair work on site. Starting the process on their website, I selected 'return in store'. Are Zales Jared And Kay The Same Company?. Zales allows returns within 30 days of shipment or purchase. If she absolutely doesn't love it, you have 30 days to return your purchase for a FULL refund - no questions asked. Can I return a gifted item at Zales?. SHOP WEDDING BANDS Promise Rings. For order numbers starting with 004 (example: 004-1234567), please contact our Customer Support Team at 1-800-656-1918. 00 and if I didnt I used my Zales Credit card I am sure she could find it. com to ensure you find the ring of her dreams. Search the email subject “Confirming Your Ring Order” in your inbox. Preparing Your Return By Mail To return a shipped item to Zales. From Zales' website: Returns are allowed within 30 days from the purchase (shipment) date and exchanges within 60 days of the purchase (shipment) date for jewelry, and within 30 days from the purchase (shipment) date for watches. What is the return policy at Zales jewelry? It is possible to return your purchase within 30 days. Returns with no Robbins Brothers return authorization code and packages that are improperly packaged will be refused receipt. If the location where you purchased it does not correspond to where you purchased it, you may need to look elsewhere. If you bought a diamond of 1 carat or larger, you must bring the original GIA or IGI certification. Our Return & Exchange Policy Having second thoughts? Don't worry! You can return or exchange your item at any Zales Outlet store up to 30 days after purchase (shipping date for online orders). Zales Return Policy on Engagement Rings Engagement rings come under jewelry and have the same. Zales. Returns and exchanges are permitted within 60 days from the purchase date for jewelry, and within 30 days from the purchase date for watches. The receipt then shows a Total Return (which was the ring that he purchased on 8/30 and returned) of $175. A ten percent (10%) penalty per month shall be added to a refund that is not paid or credited within forty-five (45) days after the return of the Service Plan. 30 Day Risk‐Free Return Policy Please see updated policy in regards to COVID-19 > Surprise her with the perfect gift worry‐free. 20 Mega Menu Banner_Credit Engagement Rings_Zales_1400x150px_R1. Your online purchase may be returned to any of our stores or returned by mail to our distribution center. Zales has similarities in line with the other stores when it comes to warranties and other policies, but you are unable to return Zales jewelry to another store like Kay and Jared are able to do with each. What that means is that if you order something online, you will get it at your door without paying any shipping fees and be able to try it out for more than two months. Preparing Your Return By Mail To return a shipped item to Zales. It is best to aim for 60% of the diamond’s maket value. They will almost certainly return the paperwork if you have it in hand. Returns & Exchanges Policy. Monday to Friday: 7am — 1am ET Saturday: 9am — 10pm ET Sunday: 10am — 9pm ET * By clicking this link or texting this number (1+855-338-1760), you agree to receive recurring automated promotional and personalized marketing text messages (e. My Zales statement shows a Balance of $658. Having said that, I’d recommend that you always keep your. Returns and exchanges. To return a shipped item to Zales. They will almost certainly return the paperwork if you have it in hand. Hi! So I purchased a ring from the Zales website on February 28th of this year, and the ring shipped on March 10th of this year, arriving on March 14th. If you or your fiancé are unhappy with your engagement ring, you can return it based on our current Return and Exchange Policy. Zales has similarities in line with the other stores when it comes to warranties and other policies, but you are unable to return Zales jewelry to another store like Kay and Jared are able to do with each other. HOW TO RETURN YOUR ORDER Simply call 800-295-1543 to obtain an RMA number. For Trade-in purchases, you’ll either. Your Jewelry is repaired by our. The receipt then shows a Total Return (which was the ring that he purchased on 8/30 and returned) of $175. Zales advises you to ask a store associate about the item-specific return and exchange policy before purchase If your partner isn’t too keen on the engagement ring, Zales can. Here are the basic steps: If there is damage to an item upon delivery, call our customer service center immediately at 1-800-311-JEWEL (5393) for assistance. 30 Day Risk‐Free Return Policy Please see updated policy in regards to COVID-19 > Surprise her with the perfect gift worry‐free. Vendors who offer buyback guarantees and generous trade-up policies who those who fully stand behind the quality of their products. A bold and romantic choice, three-stone rings symbolize your past, present, and. You may return your purchase within 30 days of the purchase(shipped) date. Cleaning and Repairs Zales offers FREE jewelry cleaning and inspection any time. com's return policy is the same as for an in-store purchase. Returns can be done in-store or online and exchanges must be done in-store. 00 Men's Oxidized Eagle Head Liberty 1937 Coin Ring in Sterling Silver $76. Why Buy An Engagement Ring At Zales Outlet Payment and Financing Options Returns and Exchanges Protection Plans Book an Appointment WEDDING BANDS Browse our selection of wedding bands to find the perfect symbol of your love and commitment. Precious, sentimental and valuable —. If your online purchase was picked up at the store, it must be returned to the store. Some stores extend that to 60 days, and you may find longer-than-average timeframes for engagement rings purchased during the holidays. James Allen When you start your shopping experience on JamesAllen. read more See more details What other shipping & returns policies does Zales offer? Here's their scorecard:. Shipping & Returns Policies You can either choose to have your engagement ring shipped to a local Zales store which takes about 3 business days or to have your order shipped straight to. SHOP ALL WEDDING BANDS> Shop Eternity Bands Shop Men's Wedding Bands Shop. Some Chain Stores (Like Kays, Zales and Helzberg ), may offer up to 90-100 Days for a Full Refund… (Some of these stores at one time used to offer up to 6 Months! ). You will then be instructed to go online and enter your RMA number at our shipping website. Since the chances of choosing the wrong engagement ring for your significant other are high, and you may end up needing to return or exchange it, Zales offers some general pointers to help buyers avoid any. A) DO YOU REALIZE YOU CANNOT RETURN IT IF YOU SIZE IT? It might be best to propose FIRST with it, make sure she loves it, then size it. See full list on returnpolicyguide. Lifetime Jewelry Protection Plan | Zales Outlet Select Your Store Take a photo or upload an image to shop similar items Up to 40% Off* Ticket Price + 25% Off* Select Styles Storewide SHOP NOW> Shop All Offers> Exclusions Apply Item #: 88019692 View More Like This Lifetime Jewelry Protection Plan $149. Aside from that, Michael also mentioned that they do repairs. Zales Return Policy Hi! So I purchased a ring from the Zales website on February 28th of this year, and the ring shipped on March 10th of this year, arriving on March 14th. They’re more sister stores, and Zales is a cousin store. Selling the item relieves Zales obligation of Lifetime warranty and diamond bond and is no longer legally responsible for any defects of their product!. Online purchases can be returned to stores or by mail according to Zales Return Policy, with the original packing slip. From Zales' website: Returns are allowed within 30 days from the purchase (shipment) date and exchanges within 60 days of the purchase (shipment) date for jewelry, and within 30 days from the purchase (shipment) date for watches. Watches must be unworn, unaltered and in original condition to be accepted for return or exchange. Returns & Exchanges. However, if you need to sell your ring for any reason, Zales is a good option. Learn More Convenient Shopping. A bold and romantic choice, three-stone rings symbolize your past, present, and future together. Upon return of the Service Plan within the applicable time period, if no claims have been made, You will be refunded the full Service Plan Price including any sales tax refund. As per Zales return policy, if your purchase amount was more than $500 in cash, they'll mail you a refund check within 21 days. The Zales Return And Exchange Policy: 30 Days To Happiness. What is Zales return and refund policy? Can I return a special ordered item? ONLINE ORDERS How will I know when my order is ready for pick up at my Zales store? Will I. Your Jewelry is repaired by our expert jewelers Stay informed of the status of your repair every step of the way using our Repair Tracker. The Zales return policy wants you to be as happy as possible with your purchase. Monday to Friday: 7am — 1am ET Saturday: 9am — 10pm ET Sunday: 10am — 9pm ET * By clicking this link or texting this number (1+855-338-1760), you agree to receive. Make a declaration of friendship, love and devotion with a promise ring. This warranty covers the diamonds in your ring in the event they are chipped, cracked, or lost from the mounting during normal wear. Read also: Kay Jewelers Review. But after doing further research on Costco's return policy, Costco is allowed to approve or deny any refunds. Can I return a gifted item at Zales?. com, please follow these steps: Indicate the reason for your return in the Return Reason column on the package slip next to the item you're. She opened up the Zales bag and pulled the item out and said "do you have your receipt" well of course I do I am returning soemthing thats over $500. From Zales' website: Returns are allowed within 30 days from the purchase (shipment) date and exchanges within 60 days of the purchase (shipment) date for jewelry, and within 30 days from the purchase (shipment) date for watches. From simple gold bands to elegant diamond styles, find the perfect wedding band to symbolize your love and commitment. Returns & Exchanges Policy. Our Return & Exchange Policy Having second thoughts? Don’t worry! You can return or exchange your item at any Zales Outlet store up to 30 days after purchase (shipping date for online orders). Zales offers a 30-day return policy for most items, except for personalized or customized items, which are final sale. Returns and exchanges are permitted within 60 days from the purchase date for jewelry, and within 30 days from the purchase date for watches. You are able to exchange jewelry within 60 days. Learn more about the Zale’s difference and why Zales stores sell more diamond jewelry than any other jeweler in North America. Zales' return policy is 60 days for most jewelry and 30 days for watches. Special ordered watches, ear piercing. Hi! So I purchased a ring from the Zales website on February 28th of this year, and the ring shipped on March 10th of this year, arriving on March 14th. I received it, but need to return it. A bold and romantic choice, three-stone rings symbolize your past, present, and future together. com but exchanges must be done at one of our stores. Learn More Convenient Shopping With over 600 stores nationwide, there is always a Zales near you. It is a requirement that the item be returned in the same condition that it was received. The terms and conditions of this warranty require you to bring. When an item is not in stock, a refund will be issued within ten days of receipt of the item. Zales allows returns within 30 days of shipment or purchase. What is the return policy at Zales jewelry? It is possible to return your purchase within 30 days. Zales’ Return Policy Does Zakat have a returns policy? Within 60 days of receiving your order, you can return it for a full refund. SHOP THREE STONE Wedding Bands From simple gold bands to elegant diamond styles, find the perfect wedding band to symbolize your love and commitment. cart reminders from Zales Outlet at the cell number used when signing up). She then proceeded to ask me "Where did you buy this!". Zales Return Policy. This brought my Net amount due to $482. See full Return Policy for details. Return Policy. This warranty covers the diamonds in your ring in the event they are chipped, cracked, or lost from the mounting during normal wear. Please note: We can handle a return at Zalesoutlet. read more See more details 10% Off Amazon Deal See Today's Jewelry Deals at Amazon + Free Shipping w/Prime. Special ordered watches, ear piercing earrings, gift cards, and merchandise received via the Jewelry Replacement Plan cannot be returned or exchanged. 60 days is more than a lot of other jewellery stores will give you for returns. Rings cannot be returned to Zales. B) You ONLY want to get your ring sized by an in house bench. Zales Coupon: $100 off every $300 (up to $700 off) Score $100 off for every $300 spent, with maximum discounts up to $700 off. Basically this speaks to the consumer Zales obligation is finished and Zales profits from charging the extra cost to the original owners who purchased the item. If she absolutely doesn't love it, you have 30. Bring your jewelry to Zales Our jewelry repair team will review your jewelry and if applicable, determine which repairs are coverd by either warranty or Lifetime Protection Plan. All packaging, instructions and warranties, as applicable, must be included with the return or exchange of a watch. Lifetime Jewelry Protection Plan | Zales Outlet Select Your Store Take a photo or upload an image to shop similar items Up to 40% Off* Ticket Price + 25% Off* Select Styles Storewide SHOP NOW> Shop All Offers> Exclusions Apply Item #: 88019692 View More Like This Lifetime Jewelry Protection Plan $149. Risk‐Free Return Policy. Jewelry must be in good condition with all original certificates and accessories. Returns and exchanges are permitted within 60 days from the purchase date for jewelry, and within 30 days from the purchase date for watches. 00 Men's Oxidized Patriotic US American Bald Eagle Ring in Sterling Silver. 00 Men's Rectangular Onyx Oxidized Horse Head Side Accent Ring in Sterling Silver $76. Zales Return Policy Hi! So I purchased a ring from the Zales website on February 28th of this year, and the ring shipped on March 10th of this year, arriving on March 14th. Risk‐Free Return Policy If for any reason you are dissatisfied with your purchase, you may return your item within 30 days from the purchase (shipment) date and exchanges within. com, but exchanges must be done at one of our stores. com will not accept the return of merchandise picked up at the store. Receive fast payment at the best rate available! If you are not happy with our offer, your items will be returned to you FREE! A company you know and trust Zales Gold Exchange is backed by our almost 90 years in the industry and over 600 stores nationwide. This account had a zero balance previous to these two transactions. You would typically get free shipping for purchases and they also have a unique, 60 day return policy which is way more generous than many of their competitors. Please note: We can handle a return at Zales. Should you give engagement ring back?. The jeweler will only give you a fraction of the original purchase price and they will only buy back rings that are in good condition. com%2fzales-return-policy%2f/RK=2/RS=ht8Le. For Trade-in purchases, you'll either receive your original trade-in item or similar merchandise. com/_ylt=AwrhQFBRkWFk0IoxgLBXNyoA;_ylu=Y29sbwNiZjEEcG9zAzQEdnRpZAMEc2VjA3Ny/RV=2/RE=1684144594/RO=10/RU=https%3a%2f%2fwww. For Trade-in purchases, you’ll either receive your original trade-in item or similar merchandise.